Future of Siebel CRM in 2017: Is it still a choice for building career?

Future of Siebel CRM – it is still one of the most debatable topics in CRM.

And it is more confusing when you see a small spike in Siebel job trend.

Yes! I am serious.

scope of siebel crm in future

Source: Indeed.com

But before we dig deep, let me thank you all for your overwhelming responses!

You may wonder why…


Last year I published an article about ‘Future of Siebel CRM’.

And, believe it nor not,

I have received 79 emails plus good social media responses and few comments as well.


It is the time to rewrite the article with updated data and new statistics.

One question that many readers asked –

‘If there is no future of Siebel, why Oracle is still investing and releasing Innovation Pack every year?’

This is quite a valid question, isn’t it?

If there is no plan, why Oracle is still investing in innovation?

In this article we will go deeper to find answer. Also we will discuss about current CRM market trend, market share and where Siebel stands in 2017.

And yes,

I will answer – Did Oracle stop selling Siebel to new customers?

But now,

Take a look – how CRM market looks now and in near future.

CRM World Wide market

(Source: Statista)

It is expected that by 2020, CRM market will reach 24 billion U.S. dollars globally.


We see different prediction by Gartner.

As per Gartner’s enterprise software forecast, worldwide CRM revenue will touch $36.5B by 2017, up from $13.9B in 2010.

Future of Siebel CRM - Revenue

Though we see 2 different predictions from 2 different sources, bottom line is that CRM market is growing day by day.


Now question is how CRM vendors are sharing this revenue.

Company 2013 Market Share (%) 2014 Market Share (%) 2015 Market Share (%)
Salesforce 16.3 18.4 19.7
SAP 12.8 12.1 10.2
Oracle 10.1 9.1 7.8
Microsoft 5.8 6.2 4.3
IBM 3.9 3.8 3.6
Others 51.1 50.4 54.4

Source: Gartner (May 2016)

As a standalone vendor, Salesforce has maximum market share 19.7% where Oracle has 7.8%.

One thing to remember here,

Oracle has many CRM applications and 7.8% is the total market share.

My point is…

If we take only Siebel market share, it is less than 7.8%.

And here is the actual revenue vendor wise…

Company 2013 Revenue* 2014 Revenue* 2015 Revenue*
Salesforce 3,330.20 4,268.50 5,170.90
SAP 2,621.30 2,809.40 2,684.40
Oracle 2,060.80 2,115.20 2,046.50
Microsoft 1,181.80 1,438.60 1,141.50
IBM 792.1 873.1 936.8
Others 10,474.70 11,681.90 14,307.70
Total 20,460.90 23,186.70 26,287.80

* Millions of Dollars


Except Salesforce, all other 3 big CRM providers have lost their share.


Why Siebel market is shrinking day by day?

There are many reasons and I don’t want to go into those details in this article.


From above statistics, we can say that market is more inclined to SaaS based CRM application.

That means…

On premise model is one of many culprits behind Siebel market shrink.


Probably you know that Siebel can be installed in cloud environment also.

To know more about Siebel on Oracle Cloud, read this, published by Oracle.  (You can also follow or subscribe in Techonestop newsletter and get update directly in your inbox when I publish next article on Siebel on Cloud)

Not only On Premise architecture,

Here are another 2 statistics that also go against Siebel. (Source: Gartner)

By 2018, 4% — and by 2020, 10% — of $1 billion-plus organizations will run all their CRM applications on SaaS.

By 2018, salesforce.com will have over 15 million end users.


That is lot about Siebel architecture.

Let’s face real situation that we bother most – Siebel job trends.

is siebel deadThis is surprising job trend!! Isn’t it?

Compare to Salesforce, Microsoft Dynamics has smaller market share but job posting is quite high.


siebel future 2017

Source: Indeed.com

Job opportunity in Siebel is much lesser than Salesforce and Microsoft Dynamics.

(Want to be master in Salesforce or Microsoft Dynamics? See recommendations below)

Also it is not difficult to understand that –

When customer base of any software goes down, job opportunities also go down.

But how far it will go down?

Is Oracle doing enough to improve Siebel customer base?

Answer – Yes / No / May be 🙂

There is no straight forward answer of this question.


I have answer if you ask – 

Did Oracle stop selling Siebel to new customers?

Gartner 2015 Magic Quadrant for Sales Force Automation states that “Oracle will no longer sell Siebel Sales to new customers“.But here is Oracle’s response –

‘The report states that Siebel CRM is no longer sold to new, greenfield customers which is not completely accurate. Certain customer requirements may strongly indicate that an on premise solution is necessary, for many customers, in specific industries or geographies, or with specific functional requirements and specific data regulations. We assess customer requirements to determine suitability of Siebel, along with our Oracle CX suite, to ensure we guide customers to the best fit for their needs: where applicable, this does include Siebel, including for new customers.’

(Source: Oracle’s Siebel CRM and Cloud CX Suite FAQ 2015)

Oracle answered almost similar kind of question in 2016 also.

Q: Is Siebel CRM still a General Availability product?

A:‘Yes. Oracle does review proposed solutions to ensure they are the best fit for customer needs but we do not believe one application or deployment option fits all enterprises, and we continue to recommend Siebel CRM to all customers for whom it is the right choice.’

Q: Solutions exist for Sales, Marketing, Service etc in both Siebel CRM and Oracle Cloud – should I move to Oracle Cloud?

A: ‘Solution choice is largely dependent on IT deployment strategy (on premise or cloud) and business requirements.’

Q: Is Oracle still investing in Siebel CRM?

A: ‘Yes, Oracle continues to invest significantly in Siebel CRM. Since the acquisition, Oracle has accelerated Siebel CRM releases and we currently release annual innovation packs and monthly patch sets. These releases include many new features and innovations, since acquisition over 50 new products and 750+ new features have been released. In fact, our investment in Open UI, Mobility, Business Agility and Industry solutions are a testament to significant innovation, and we openly share our roadmap on substantial enhancements going forward.’
(Source: Frequently Asked Questions About Oracle Siebel CRM)

I would suggest you to go through these FAQs.


What is future of Siebel CRM?

It is really a BIG UNKNOWN area.


After so many negative talks, few things still go positive for Siebel –

1. Most importantly Oracle is still investing in Siebel.

Siebel Road Map shows Oracle has plan beyond 2030. This is really good news for all Siebel lovers.

Moreover without any future plan, Oracle would not invest in Siebel innovation.
Siebel Roadmao 2017 - 2030

2. 2016 was a land mark year for big data and Internet of Things (IoT). We will see same trend in 2017 and beyond. More organizations are storing and processing data to empower end users with most valuable data.

By 2020, the number of Internet-connected things will reach or even exceed 50 billion. (Source: Forbes)

Siebel is not far behind…

Roadmap shows that IP2017/18 will focus on Big Data, IoT, real time analytics.

3. Siebel can be installed on Oracle cloud or any other third party cloud like Amazon AWS.  It is cost effective, faster and straight forward compare to physical server setup and maintenance. Already many Siebel CRM customers are taking advantage of private cloud hosting solution to reduce total cost of ownership. Oracle Managed Cloud Services provide a solution to manage Siebel as a managed cloud service.

4. Oracle has introduced many new features like IRM (Incremental Repository Merge), Siebel Open UISiebel Composer (web tools), Workspace. All these features will make Siebel development faster and easier.

Siebel Composer is the web version of traditional Siebel Tools. It is accessible in any browser using Siebel Open UI client.

Workspace is an alternative of Siebel local database. It gives a sandbox to each developer to configure application and verify changes before delivering to parent or main workspace. It allows multiple developers to work on same repository object in Siebel database simultaneously.

Workspace will be default with IP17 with enhanced features like full multi-level branching, multi-release development.

Siebel Composer and Workspace will bring better agile development in Siebel.

5. Siebel is integrated with many other Oracle applications (Like Eloqua, ATG, Sales cloud, Responsys) to deliver world class customer experience.

oracle siebel roadmap

(Source: Oracle OpenWorld 2015)


Do we have enough opportunities to build career in Siebel?

This is another difficult question to answer. Probably I would like to hear from you.


I would suggest you to diversify CRM knowledge. Instead of knowing Siebel or any other particular CRM, know how CRM works. It will give you more job opportunities than knowing any particular CRM application.

Friendly Recommendations:

There are many training courses and learning materials on the web for Salesforce and MS CRM.

But if you ask me to recommend ONLY 3 COURSES, then try these –

  1. The Complete Salesforce Administrator Certification Course
  2. Salesforce Platform App Builder Developer 401 Certification
  3. Microsoft Dynamics CRM Customisation & Config


What do you think about future of Siebel CRM?

Please share your thought below.

To download this article ‘Future of Siebel CRM in 2017’, click here.

Keep in touch, follow TechOneStop on Facebook / Twitter / LinkedIn / Google+.

Siebel IP 2015 : Siebel Composer Overview

What would you say if you see your traditional Siebel Tools has turned into Web based Siebel Tools (Siebel Composer) ?

Well, that made me crazy!

But it’s true! With Siebel IP 2015, Oracle has released web based Siebel tools  – Siebel Composer.

After Siebel Open UI, this is another major feature introduced by Oracle to compete with other could based CRM applications.



Oracle recommends to use Siebel CRM Composer only in isolated developer mode as current release is not ready for production environment.

But, nevertheless this is a big step to make Siebel more popular and interesting among developers and business users.

In this article, we will discuss Siebel CRM Composer in details.

That’s enough intro…

Let’s start our discussion with Siebel Composer definition.

Siebel Composer is the web version of Siebel Tools that runs on server. You can access it in any browser using Siebel Open UI client.

Currently it includes some of the functionalities of Siebel Tools. For example, using Siebel CRM Composer, you can make a field read-only or change field label without Siebel Tools.

We will discuss these functionalities in the later part of this article.

Siebel CRM Composer interface:

To give users an inconsistent look, Oracle has built Siebel Composer interface same as Siebel Business Application user interface.

Siebel IP 2015 - Siebel CRM Composer

The items in the first level object explorer (ex: Applet, Business Component) in Siebel Tools are available as screens. You can select any object from side menu icon in the top left corner of the screen.

Lower level objects of the object explorer appears as views and sub views under the screens in Siebel Web Tools.

All attributes of Siebel objects come as fields in Siebel composer.

For example: Name property of Applet object appears as Name field under Applet screen.

In Siebel CRM Composer, you navigate between screens and views in the same way that you do in Siebel application. You can add, update or delete records in the same way you do in any Siebel Open UI business application.


You might be wondering:

Siebel Composer looks like any other Siebel application.

So, does that mean, lock or unlock object/s is not required anymore before doing any changes?

How to compile changes in repository?


Same as Siebel Tools, developers must lock an object before modifying it and unlock once modification is completed.

Steps to lock/unlock an object in Siebel Composer:

  • Select the object
  • Click on ‘Lock Object’ from applet menu
  • Modify the object
  • Click on ‘Unlock Object’ to unlock the object.

That simple!

But unlike Siebel Tools, you do not compile any object in repository file. Once objects are modified in Siebel Composer, navigate to Administration – Runtime Configuration > Publish view and publish all changes.

You can publish objects in two ways –

Siebel Composer - Publish

1. Click on ‘Publish All’ to publish all modified objects at a time

2. To publish individual object, select the record and click on ‘Publish’

Now all your changes will be available in repository metadata table.

To verify your changes –

Siebel composer

1. Either you can navigate to Administration – Runtime Configuration > ‘Published Version’ view and check the object record. Object with latest version must be available under ‘Published Version’ view.

2. Or log in to Siebel application and verify all changes. If you were already logged in to application before object modification, then log off and log in again to see changes.

You know about AOM (Application Object Manager), right?

Remember this:

Siebel Web Tools Object Manager (ENU) is the AOM component for Siebel CRM Composer. Currently this component is available only in U.S. English language.


You have fair idea about Siebel Web Tools.

But you must know other advantages of Siebel Composer as well.

Benefits of Siebel CRM Composer over Siebel Tools:

1. No compilation, no downtime


If you add or modify any object in Siebel Tools, you have to compile it into repository file. Then you down the server, replace .srf file and restart the server again to see changes in Siebel Application.


There are some exceptions where you do not need to compile objects ( like workflow) in Siebel Tools. But except few, almost all objects need compilation.

But in Siebel Composer, there is no need of object compilation. You just login into Siebel Web Tools, do required changes and publish it.

All changes will be available in server without any compilation and downtime.

Like Siebel Tools, you can lock/unlock objects in Siebel composer also to stop simultaneous update.

It expedites the overall Siebel configuration process as well.

2. Improved user interface with easy navigation

Like other Siebel applications, Siebel Web Tools has screens, views, applets and fields. It has a separate object manager that helps you to open it as a web client. Due to its enhanced user interface, navigation among objects is easier than Siebel Tools.

3. More efficient web page rendering


For Siebel Tools, Siebel web templates have deeper hierarchy structure in Siebel Business Application. It makes Siebel application difficult to render on different devices like desktop, mobile devices.

But web templates for Siebel Composer have flatter hierarchy structure. It makes web templates flexible to render across wide range of devices.

Flatter hierarchy also helps to reduce server roundtrip to render web pages.

Unlike Siebel Tools, you do not modify .swt files to configure web template files here.

Now you just add or update records/fields in the Web Template Item view of Web Template screen. Also it is not necessary to use table tag to position fields in web template files.

4. More elements for building user interface

Siebel CRM composer includes all objects/properties of Siebel Tools as screens/views/fields. Plus it has few extra fields that are not available in Siebel Tools.

For example:

Template Item Holder Name field is available in Applet Web Template Item view, View Web Template Item view and Web Page Item view. This field captures the name of Item Identifier and helps to identify it easily.

To know the list of new fields available in Siebel Composer, click here.

5. Required less network traffic

Let me tell you how…

You know, Siebel composer has flatter hierarchy of web templates. Also it renders only the necessary elements in user interface. This needs less network bandwidth to deliver web pages in UI.

And last but not least…

6. Enhanced file loading

Besides existing presentation model and physical renderer for views or applets, PM and PR are available for web pages as well. In Siebel Composer, files for PM, PR or framework (required to start the Siebel application) are loaded from manifest.

Now you know what all extra benefits you can get from Siebel Composer (IP15).

Next let me explain:

Siebel Tools objects that are included in Siebel Composer Developer Preview (IP 15):

Integration Object
Symbolic String
Business Component
Business Object
Web Page
Business Service
Message Category
Web Template
Pick List


Siebel Tools objects that are not included in Siebel Composer Developer Preview (IP 15):

 Assignment Attribute  Icon Map  Server Component Type
 Assignment Criteria  Import Object  System Activity Object
 Bitmap Category  Pager Object  Task
 Content Object  Repository  Task Group
 Dock Object  Schema Maintenance Phase  Toolbar
 EIM Interface Table  Schema Maintenance Process  Workflow Policy Column
 Entity Relationship Diagram  Schema Maintenance Step  Workflow Policy Object
 Find  Search Category  Workflow Policy Program
 Help Id  Search Engine  Workflow Process
 HTML Hierarchy Bitmap  Search Index  

You know what?

Once you upgrade your Siebel application to IP15, all file based contents for Siebel web templates turn into table based contents. Due to this web template migration, Incremental Repository Merge for IP15 takes longer time than earlier version.

Also make sure that the ‘EnableResponsive‘ parameter is set to ‘TRUE‘ for all Siebel applications that use responsive web design feature. By default, value of this parameter is set to ‘FALSE‘. This parameter enables Siebel CRM Composer for that Siebel application.


How to modify this parameter value?

To change the parameter value, navigate to Administration – Server Configuration screen and search for the component of the Siebel application. Then you go to component parameter list and update the parameter value.

Now we are at the end of the discussion…

But wait a minute:

Before closing this article, let us tell you few features that would come in future releases.

As per Siebel Composer Bookself published by Oracle, below features will be included in future releases

  • WYSIWYG (What You See Is What You Get) display and drag-and-drop functionality in the user interface.
  • Drop-down lists of values for some fields to replace free form text fields in which you enter data.
    • Access to Siebel CRM Composer from within the Siebel application.
  • Management of a multi-user development environment for Siebel CRM Composer.
  • Publication of repository changes in a development, test, and production environment, where the changes are implemented without having to restart the server.

Just to summarize:

Siebel Composer is a good initiative to move Siebel application on the cloud. It also makes configuration process faster and easier.

To know more, please refer Siebel composer bookself.

You know, Siebel IP 2016 has been released recently. In out next article, we will discuss all new features of Siebel Composer – IP16.

What do you think? It is good for Siebel future or not?

Please leave your comment below!

Keep in touch, follow TechOneStop on Facebook / Twitter / LinkedIn / Google+.

Watch YouTube Video on Siebel CRM Composer (IP 15):

Is Siebel Open UI developer friendly CRM application?

You know:

Siebel Open UI is browser and device independent Siebel client. It has better user friendly and flexible interface than traditional Siebel application.

Even you can modify existing Open UI theme/s or add custom theme/s as per business need.


Is it developer friendly CRM application too?

Thanks to John for asking this question on our Facebook page ‘TechOneStop‘.

It’s quite interesting question. Isn’t it!!

We always talk about user friendliness of an application – be it Siebel Open UI or any other application. But hardly we discuss about developer friendliness of an application.

In this article, we will discuss about developer friendliness features of Siebel Open UI.

First, let me tell you what I want to see in a developer friendly application.

There are lots of criteria to measure developer friendliness of an application.

But here, I will consider only three characteristics

  • Easy to learn
  • Easy to customize
  • Easy to debug

Let’s see how Siebel Open UI meets above three criteria.

Easy to learn:

This can be controversy…

But, I believe, Siebel is fairly easy to learn but not Siebel Open UI.

Why so?

Siebel is huge but Siebel Tools is a great help for application configuration.

Besides Oracle’s training materials, you will find lots of Siebel configuration related articles on web. There are many forums as well where you can post your problems and Siebel experts share their experiences.

Overall, if you spend some time, you can achieve mastery skill in various aspects of Siebel.


To do Siebel Open UI related changes, Oracle does not give you any tool like Siebel Tools. Plus you will not find enough materials on web about Siebel Open UI as it is relatively new.

However, learning HTML or CSS or JavaScript is not difficult. Also training materials are easily available.

Best place I could suggest to learn HTML or CSS or JS is W3schools.

Though Open UI specific script is bit different from normal JavaScript but it is quite easy to learn.

You can go through our Siebel Open UI training articles as well. Oracle also conducts training on Siebel Open UI at a regular interval.

No doubt, it is tough for any Siebel developer to learn web design on Open UI platform. But over the time, it can be learnt.


Easy to customize:

Is it an easy task to do all Siebel Open UI related changes?

Answer is definitely NO but why?

Very first reason is that there is no tool like Siebel tools to do Open UI related changes. You have to use notepad or similar kind of application to write script for Open UI. So chances of doing syntax or logical error are quite high.

If there is any error in script, there is no way to catch it without registering the file in the application. You have to remember all web design related syntaxes and Siebel Open UI methods without any help of tool. Also once script is ready and file is registered, you have to test it in all browsers one by one manually.

But, here is the best part…

You can use our PM/PR generator tool to build Presentation Model or Physical Render for applets or views. This will definitely help you to minimize syntax and logical errors.

You know,

From Siebel Open UI onward, we do not modify manifest file any more. Instead we register all files under Manifest Administration within application.

No doubt, it has minimized scripting.

But still you have two files to maintain – Presentation Model and Physical Renderer.

Presentation Model is for building logic and Physical Renderer is for rendering user interface. To know more, read our article on Presentation Model customization and Physical Renderer customization.

But if Oracle can make it a single file, it will definitely reduce scripting as well as maintenance overhead.

Recently Oracle has released web based Siebel tools – Siebel Composer. Though it is not ready for production environment right now. But when it will be available, application configuration will be faster and easier.


Easy to debug:

Do you think debugging Siebel Open UI script is easy?

Can Siebel developers understand and modify Open UI script easily?


I think, debugging is not difficult task because of browser developer tool.

Almost all modern browsers have built in browser developer tool. It gives an inspector to verify JS or CSS files have been downloaded properly or not. It allows inline modification of HTML / CSS to verify look and feel of webpage elements. Also it has debugger to set breakpoints in JavaScript and verify variables values.

To open developer tool, you just need to right click on browser and then choose ‘Inspect Element’.

To know more about debugging, you could read our article on Siebel Open UI Debugging.

If the script is well structured and as per best practices, it is not difficult for Siebel developers to understand and debug.


After analyzing all 3 criteria, I could say, though Siebel Open UI is not highly developer friendly CRM application for a Siebel developer but not difficult to learn.

However, Oracle should plan to build Siebel Open UI customization tool like Siebel Tools.

For the time being, use our PM/PR generator tool to build PM and PR files 🙂

Now it’s your turn…

What do you think – Siebel Open UI is developer friendly application? Is it easy to learn or customize or debug Siebel Open UI?

Please leave your comment below!

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Siebel Open UI Interview Questions and Answers

Here we have listed down few frequently asked Siebel Open UI interview questions that you could face in an interview.

Siebel Open UI Interview Questions:

1. Benefits of Siebel Open UI over Siebel HI application
    Click on the link for ans: What is Siebel Open UI and its benefits
2. How does Siebel Open UI architecture differ from traditional Siebel architecture?
    Click on the link for ans: Siebel Open UI Architecture
3. Tell me a business requirement where you have used Presentation Model and Physical Renderer.
    Ans: Describe the best scenario where you have used PM and PR.
4. What is Presentation Model? Explain its customization steps with an example.
    Click on the link for ans: Presentation Model Customization
5. What is Physical Renderer? Explain its customization steps with an example.
    Click on the link for ans: Physical Renderer Customization
6. Difference between Presentation Model and Physical Renderer JS files
    Ans: Do it by yourself!
7. Can we have Presentation Model without Physical Renderer or vice versa?
    Ans: Yes
8. What is Siebel Open UI theme ? Have you customized Open UI theme in any project?
    Click on the link for ans: Siebel Open UI Theme
9. What is Manifest file and how to configure it in Siebel Open UI?
    Click on the link for ans: Customizing Manifest file
10. How does Siebel Open UI behave when custom manifest record matches with predefined manifest?
    Click on the link for ans: Manifest file Customization (look at the end of article)
11. How to debug JS files in Siebel Open UI?
    Click on the link for ans: Siebel Open UI Debugging
12. Have you followed best practices in Siebel Open UI application configuration?
    Click on the link for ans: Siebel Open UI Best Practices
13. What is the purpose of using ‘Define’ Method ? Is it mandatory to use ‘Define’ Method in PM or PR JS file?
    Click on the link for ans: Presentation Model Methods and Physical Renderer Methods
14. Can we call business service from PM or PR JS file?
    Ans: Yes
15. Can traditional browser script and Siebel Open UI PM/PR JS files work together?
    Ans: Yes
List is not over yet! we will add few more real time Siebel Open UI interview questions here. You can also share your interview questions in our comment section.

You may face few questions on CSS also. We recommend you to get a fair idea about CSS from W3schools.

Test your Siebel Open UI skill with our quiz – Siebel Open UI Quiz.

If you have any question about Siebel Open UI Debugging, please feel free to comment below.

Keep in touch, follow TechOneStop on Facebook / Twitter / LinkedIn / Goolge+.

Siebel Open UI Best Practices (Training – Part 10)

In this last module of Open UI training series, we will discuss about Siebel Open UI best practices. There are few thumb rules that you must follow during Siebel Open UI customization.

All best practices that you have followed for Siebel HI, are applicable for Open UI also. Additionally there are few best practices for Siebel Open UI application.

Siebel Open UI Best Practices:

1. Add Presentation Model (PM) or Physical Render (PR) when there is no other way of customization to meet the requirement. You first try to meet the requirement by configuring Siebel tools or modifying Siebel web template file.

2. Make sure all PM variables are treated as properties. You must use ‘AddProperty’ method only to create property in Presentation Model. Never use ordinary JavaScript variable to create any property in Siebel Open UI.

3. Like ‘AddProperty’, use ‘AddMethod’ only to create methods in Presentation Model (Read more about Presentation Model Methods).

4. Use ‘BindEvents’ to bind the PM methods with appropriate PR events and ‘BindData’ to access properties from PM (Read more about Physical Renderer Methods).

5. Typically a Presentation Model is followed by a corresponding Physical Renderer. You write business logic in PM file and rendering logic of Siebel objects in PR file.

6. It is strongly recommended that do not use PR to add any presentation attributes like position, color, font to the Document Object Model (DOM). All presentation related attributes must be declared in CSS file only. You could read our article on Siebel Open UI theme to know more about CSS.

7. Use JavaScript code quality checking tools like JSHint, JSLint to verify PM or PR JS files before deployment.

8. Remove debugger and SiebelJS.log() from the script before moving custom files into production.

10. Try to avoid alert() to print variable values. If you forget to delete it from JS file before deployment, it will show alert message to end users.

11. Test your customization with all browser and device combinations before moving it to production.

This ends our all 10 modules on Siebel Open UI Training. We hope it has helped you to get a fair understanding of Siebel Open UI application.

To read our Siebel Open UI configuration related articles, click here – Siebel Open UI Configuration. Also test your Siebel Open UI knowledge with our quiz – Siebel Open UI Quiz.

To know about Siebel Open UI interview question, read our article: Siebel Open UI Interview Questions

If you have any question about Siebel Open UI best practices, please feel free to comment below.

Keep in touch, follow TechOneStop on Facebook / Twitter / LinkedIn / Google+.

<< Module 9: Physical Renderer Methods

Physical Renderer Methods in Siebel Open UI (Training – Part 9)

You know how to configure Physical Renderer in Siebel Open UI. In this module we will discuss few frequently used Physical Renderer Methods that every Open UI developer should know.

Frequently used Physical Renderer methods in Siebel Open UI:

  1. Define
  2. AttachPMBinding
  3. GetPM
  4. BindData
  5. BindEvents
  6. ShowUI
  7. FieldChange
  8. EnableControl
  9. SetControlValue
  10. EndLife

1. Define Method:

Siebel Open UI uses ‘Define’ method to locate the Presentation Model (PM) or Physical Renderer (PR) JS file and other dependent files. It must have a return statement like return “SiebelAppFacade.customclassname”;

Syntax: define (Module_name,List_of_dependencies,Function);

  • Module_name is the Physical Renderer file name with file path but without file extension.
  • List_of_dependencies is an array of all dependent modules required to execute PR JS file. If there is no dependency, keep it blank.
  • Function identifies the function name and returns an object.


// Define method to make sure Siebel Open UI can identify PR JS file and other dependent files

define(“siebel/custom/ShowHideFieldsPR”, [“order!3rdParty/jquery.signaturepad.min”, “order!siebel/phyrenderer”], function () {
                  — Write the code here—
return “SiebelAppFacade.ShowHideFieldsPM”;

2. AttachPMBinding:

AttachPMBinding is used to bind a method with another method. If there is no conditional expression, Open UI calls ‘Method_to_call’ method after ‘Method_name’ execution.


this.AttachPMBinding(“Method_name”,”Method_to_call”,{when: function(Conditional_function){return false;}});

  • Method_name is the existing method name, typically Presentation Model method name.
  • Method_To_Call is Physical Renderer custom method name. Siebel Open UI calls this method after execution of Method_name.
  • Conditional_function: Siebel Open UI calls ‘Method_to_call’ method based upon return value of Conditional_function. 
    • True: Open UI calls the AttachPMBinding method.
    • False. Open UI does not call the AttachPMBinding method.

Example: this.AttachPMBinding( “ShowHideFieldsPM”, ModifyLayout );

3. GetPM:

GetPM method is used to get Presentation Model instance in Physical Render JS file. It does not include any argument.

Syntax: GetPM()

Example: var controls = this.GetPM().Get( “GetControls” );

4. BindData:

BindData method downloads metadata and data from Siebel server to client proxy and then binds data to user interface. It can access all properties from PM and passes it to PR to build user interface.

Syntax: BindData(SearchData, options);


custom.prototype.BindData = function(){
SiebelAppFacade. custom.superclass.BindData.apply(this, arguments); };

5. BindEvents:

BindEvents method binds the Presentation Model method to Physical Renderer events.

Syntax: BindEvents(this.GetProxy().GetControls());


Suppose requirement is when user clicks on plus sign (+) of a collapsible applet, call PM to restore applet as well as data. So you can set an event on restore button action and bind that event with PR JS file.


6. ShowUI:

ShowUI renders the metadata, data and PR events. It shows the physical control corresponding to an applet control.

Syntax: ShowUI()


If you want to display a list applet in grid layout, use ShowUI to render the third-party grid control.

CustomPR.prototype.ShowUI = function(){

7. FieldChange:

Siebel Open UI uses FieldChange method in Physical Renderer to modify field value. Mostly FieldChange method is followed by SetControlValue method to set the value of the control.


this.GetPM().AttachPMBinding(“FieldChange”, this.SetControlValue, {scope: this}

8. EnableControl:

EnableControl method is used to enable a control in Physical Render JS file.

Syntax: EnableControl(control_name)

9. SetControlValue: 

SetControlValue method is used to set the value of a control. Generally we call SetControlValue method after FieldChange method.


this.GetPM().AttachPMBinding(“FieldChange”, this.SetControlValue, {scope: this}

10. EndLife:

EndLife method ends the life of an event. It is recommended  to use the EndLife method to release custom events, delete unused variables and so on.

Syntax: EndLife()


CustomPR.prototype.EndLife = function(){
$(Object_name).unbind (“Event_name.CustomPR”); };
           – Object_name is the name of the object where the event runs
           – Event_name  is the name of an event

This ends our module on Physical Renderer methods in Siebel Open UI.

If you have any question about Physical Renderer Methods, please feel free to comment below.

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Watch our YouTube Video on Physical Renderer Configuration: