How to display barcode on Oracle BI Publisher report

We all know use of barcode, right! It helps business to track a product or order quickly and accurately. Like in any supermarket, barcode helps to identify items easily and accurately. But how to generate barcode from Siebel or any other system? Can we generate and display barcode on Oracle Business Intelligence Publisher Report?
Answer is YES, we can use BI Publisher as barcode generator and print/display barcode on report.

Recently, I was working on a requirement for one manufacturing company where they were looking for better approach to track Service Request and RMA (Return Material Authorization) of products distributed among different systems. So easiest and reliable solution is Barcode but how will it help them to meet their goal? Well, let me give you a business scenario. Right now, business uses Siebel CRM application to create service request of any product or order. Suppose for RMA type service request, Siebel system will generate the RMA number and then send it to dispatch section for mail communication. So for dispatch section, it is manual task to enter RMA number into System. Next for RMA working department, it is another manual task to enter RMA number into their system. In complex system, business could have more hierarchy and more hierarchy means higher chance of doing wrong entry. So they need automation of this manual task to make the process faster and error free (almost error free) and best solution is barcode automation. Siebel will generate the RMA number and send it to reporting system (here business is using BI Publisher for reporting purpose). Then BI Publishers will change the RMA number to barcode which will be referred by all other business units. To read barcode, business units need only barcode scanner which will change the barcode to actual number and make an entry on their system. Faster and error free, isn’t it!!

Now, question is how BI Publisher will generate barcode and print it on report? 
Barcode is nothing but special kind of font which barcode scanner only can read. There are few free barcode fonts and few paid fonts. As per requirement, you could pick free font or paid. For our requirement, we have used free barcode font 39HIHR.ttf of barcode39 font family. In Microsoft Word, 39HIHR.ttf looks like below (barcode above and number down).
How to display barcode on Oracle BI Publisher report
You can download the font from Google. If the font file is zipped, then unzip it and paste it under C:WindowsFonts folder. Once you paste Code39.ttf, it will be installed automatically and you should see many other barcode fonts like 39HI.TTF, 39HIHR.TTF, 39HITLHR.TTF. To verify the new barcode font, open one word doc in MS word, write any text and select one barcode font. You will see the text in barcode font. Now our first step is completed. We have successfully installed barcode font on our system so that we could build our report template using barcode font. Here we have used 39HIHR.ttf as business needs barcode bar above and RMA number down what exactly this barcode font provides
Next check BI Publisher Desktop is installed on your system or not. We need it to build template with barcode font. If BI Publisher Desktop is installed, then you could see Oracle BI Publisher Add Ins tab in MS word. I hope you know how to add bookmark to display field in report. Here we have added two bookmarks, one for SR number and another for RMA Number and we have picked BC 39 HI HR font (which is nothing but display name of 39HIHR.ttf font) for both two fields.
display barcode on Oracle BI Publisher report
Once report template is ready, see the preview to check barcode font. To see preview, first add the font in xdo.cfg file, located under ..BI Publisher DesktopTemplate Builder for Wordconfig. If you are doing for first time, then you may have xdo_example.cfg instead of xdo.cfg. We have to rename this file as xdo.cfg and add below script under ‘<!– Font setting –>’ section.
<font family=”BC 39 HI HR” style=”normal” weight=”normal”>
<truetype path=”C:Program FilesJavajre6libfonts39HIHR.ttf” />
It should look like below
Now we can see the preview of the template. To see preview, click on Preview option from Oracle BIP Toolbar and select the report type (example PDF, DOC, HTML). If the template preview does not meet our requirement, modify it and verify it again. Once the template is ready, generate XLIFF file from the original template. At runtime, original template is applied for the layout and the XLIFF file is applied for translation.
Follow below steps to generate an XLIFF file from an RTF template
    – Open the template in Microsoft Word and click on Add-Ins tab
    – From the Template Builder menu, select Tools > Translate Template > Extract Text, BI Publisher 
      will extract the translatable strings from the template
    – Save the file with .xlf extension
Now our template and XLIFF file are ready. Next step is font mapping in BI Publisher so that we could use BIP as Barcode Generator. Follow below steps to configure new font in BIP.
Step 1:
Check the java path which is getting referred by Business Intelligence Publisher server and copy the font file (39HIHR.ttf) from C:WindowsFonts to .. Javajre(version no)libfonts
    – Make sure, font file extension (.ttf) is in small letter otherwise font may not appear in font mapping dropdown
    – If the extension is in Caps, then change it to small letter first and then copy it
    – Restart the werserver (OC4J/Tomcat) service if required

Step 2:
Login to BI Publisher Application and Navigate to Admin > Runtime Configuration > Font Mappings
Oracle BI Publisher font mapping
Step 3:
As per report template type (RTF or PDF), click on ‘Add Font Mapping’ button to add font. As we have used RTF template for our requirement, font mapping for RTF template type will be sufficient, no need to do anything on pdf font mapping option.
              Base font = BC 39 HI HR (Base Font value should be same as font display name in MS Word)
              Style = Normal
              Weight = Normal 
              Target Font Type = Truetype
              Target Font = Actual font file (39HIHR.ttf)
              TTC Number = (keep it blank)

Barcode font mapping on Oracle BI Publisher report

Step 4:
Click on ‘Apply’ button from right hand side top corner and restart the webserver (OC4j or tomcat) service.

That’s all. Now goto Siebel application, upload files (template file and XLIFF file) on Administration-BI Publisher and generate reports. You could see nice barcode on the template.

Few things to remember:
– Font file extension (.ttf) must be in small letters otherwise font may not appear in font mapping dropdown
– Sometimes barcode scanner needs barcode terminator to read the code properly, mainly if you are using code39 barcode font. Here we have used * (asterisk) as terminator.

If you have any doubt or question, feel free to ask us. To get more updates on recent activities, follow ‘TechOneStop’ on Facebook/Twitter/LinkedIn or join our website as followers. In our next article, we will discuss about how to display MICR code and QR code on BIP Report.

Watch our video as well:

Siebel EIM Interview Questions And Answers

Here we have listed down few frequently asked Siebel EIM interview questions. If you want to add more Siebel interview questions, please feel free to comment below.

Siebel EIM Interview Questions :

  1. What is EIM?
    – This question is pretty basic but let me tell you, we have seen many candidates who are not able to answer it properly. You prepare this answer in such a way that shows your work experience and in depth knowledge about Siebel EIM. Interviewers don’t look for full form of EIM or similar kind of answer.
  2. Tell me a business scenario where you have used EIM.
  3. What all entities have you worked on? what will be your approach to import data from a flat file to Siebel base table ?
    – Prepare this question well, you will face it almost in every Siebel EIM interview.
  4. Have you faced any difficulties during EIM and how did you solve those ?
  5. Have you seen any error during EIM process? How did you fix it?
  6. Difference between EIM and EAI – when will you prefer to use EIM over EAI ?
  7. What all operations you have handled in EIM ?
  8. How to find out the best interface table to populate a base table in Siebel EIM?
  9. What all steps do you follow in EIM data mapping ?
  10. Is there any mandatory column/s for EIM table ?
  11. How do you populate the EIM table by external data ?
  12. Have you imported List of values using EIM ?
  13. How to do primary (explicit/Implicit) mapping using EIM ?
  14. How do you know that the EIM process has been executed properly ?
  15. Tell me few parameters that you have used in IFB file.
  16. Tell me few EIM best practices that you have followed.
  17. Have you worked on PL/SQL? How did you validate input data file in EIM ?
  18. Performance tuning in EIM

Share your feedback on Siebel EIM interview questions, please feel free to comment below.

Keep in touch, follow TechOneStop on Facebook / Twitter / LinkedIn / Goolge+.

Welcome Username is not displaying on Home Page of Siebel Open UI

Have you seen this message on Home page of Siebel Open UI application? ‘Why can’t I see the applet? Open UI cannot display this type of applet. Contact your system administrator.’

Why can't I see this applet? OpenUI cannot display this type applet

Except Home Page, you may have seen this message in many other places also. Wherever we have Standard Interactivity Applet in application, Open UI will display this message as SI applets are not supported by Open UI.
Well, lets talk about the SI applet which is responsible to display the Welcome Username message on home page. If we are on HI application, can see this nice welcome message but when we use Open UI application of same version, there is no welcome message except ‘Page can not be displayed’. But no need to worry anymore, we can fix this easily on Open UI application. Here I will tell you, how Welcome Username can be displayed on Home page. Before I start, let me tell you, whatever steps I will discuss here, those are related to Siebel Open UI If you are using lower version of Open UI, then steps will be different (I am not going to discuss these steps. If you need it, please leave your comment here or send email to [email protected]).
First find out the Applet and Business Component name which show welcome message on Home page. To get this information, go to Home tab on application and click on ‘About View’ from application menu ‘Help’. As we are using Open UI Sales Application here, for us applet is ‘Salutation Applet (SSE)’ and BC  ‘Salutation (eApps)’. Now follow below steps to configure Salutation Applet for Open UI.

Step 1:
– Create a calculated field in BC ‘Salutation (eApps)’ with below specifications
               Name                 = IsOpenUI
               Calculated          = True
               Calculated Value = GetProfileAttr(“IsOpenUI”)
               Force Active      = True
– This calculated field tells us that the application is on Open UI or HI. It will be used in next step.

Step 2:
– Copy the original Salutation Applet ‘Salutation Applet (SSE)’ and name it like ‘Salutation Applet (SSE) –
– Change the applet ‘Salutation Applet (SSE) – OUI’ class from CSSFrameSalutation to CSSFrameList
– Goto List and add new list column like below
              Name = Result Text
              Field   = Result Text
– Select the applet ‘Salutation Applet (SSE) – OUI ‘, Goto Applet Web Template > Applet Web Template
   Item and create new item like below
              Name   = Result Text
              Control = Result Text
              Item Identifier = 101
– Add applet toggle so that in case of HI application, applet ‘Salutation Applet (SSE)’ will be displayed
  and for Open UI, ‘Salutation Applet (SSE) – OUI’ applet. Under ‘Salutation Applet (SSE)’ Applet, click
  on Applet Toggle and create record like below
             Applet                    = Salutation Applet (SSE)-OUI
             Auto Toggled Field = IsOpenUI
             Auto Toggle Value  = 1
– Compile Applet and BC

Step 3:
From this step onward, remaining configuration differs between Open UI and older version. As I told you before, whatever steps we will discuss here, all are related to
Now download salutationpr.js file and copy it under the directory sweapppublicenu<Open UI build number>scriptssiebelcustom. If you are doing it on Local or Sample database, copy it under ClientPUBLICenu\<Open UI build number>SCRIPTSsiebelcustom.
Click on below icon to download salutationpr.txt and then change the file extension from .txt to .js.

Downloadimage by

Step 4:
Now register the manifest file under Administration – Application > Manifest File in Open UI application. If you want to know more about manifest file, read Customizing Manifest file (Siebel Open UI Training, Part 6).

Manifest file customization by

Step 5:
– In Open UI application, Go to Administration – Application > Manifest Administration and create new record under ‘UI Objects’ with below specs
Inactive Flag = N
             Type            = Applet
             Usage Type = Physical Renderer
             Name          = Salutation Applet (SSE)-OUI
– Add Object expression under new UI object
            Inactive Flag = N
            Expression    = Desktop
            Level            = 1
– Add the file ‘salutationpr.js’

Customizing Manifest File by

Step 6:
– Add the below css to one of the css file of Open UI theme
– To get the current theme name, click on ‘Tools’ > User Preferences > Behavior and check the theme name and find out the respective css file. To know more about Open UI theme, read Customization of Siebel Open UI theme. Here we are using the theme ‘Gray Tab’ and theme-base.css.
– Now add the below css script at the end of theme css file.
            .salutation-pr-applet {
            .salutation-pr-title {
            .salutation-pr-salutation {
            top: 2px;
            position: relative;
– theme-base.css should look like below

Themebase.css by

That’s all. Now clear browser cache and verify Welcome Username message is appearing properly or not. 

Salutation applet in siebel open ui by

If you have any doubt or question, please write us. To get more updates on recent activities, follow ‘TechOneStop’ on Facebook/Twitter/LinkedIn or join our website as follower.

To know more, watch our YouTube video:

Siebel Open UI Theme (Siebel Open UI Training – Part 6)

So far we have discussed what is Siebel Open UI, its architecturecustomization of Presentation Model, Physical Renderer and Manifest File. In this sixth module of Siebel Open UI training series, we will discuss about Siebel Open UI theme.

After you complete this module, you will know

– What is Cascading Style Sheet (CSS)

– What is Siebel Open UI Theme

– Siebel Open UI theme customization

So lets start with Cascading Style Sheet definition.

CSS file is

– a collection of styling rules that determine how HTML elements will be displayed on user interface

– reusable, one CSS file can be used to build multiple web pages

– easy to modify, you can update CSS rules only in one place and it will be referred in all web pages

– It provides consistent look and feel through out the application

– CSS rules consist of one or more property value pairs


Generic CSS rules                                                                      Open UI Specific CSS rules

h1 {                                                                                                   .applicationMenu {
color: blue;                                                                                              margin-left: 10px;
font-style: Italic;                                                                                     float: left;   }
text-align: center;   }                                                                     .header-top {
                                                                                                                  float: right;   }

Styling with CSS browser extensions:

– CSS browser extensions are browser specific style properties but not (yet) part of official CSS specification. Each browser has its own CSS extensions. Also styling rules for one browser do not work with other browsers.

– CSS extensions are definied by a dash (-), then browser short name (e.g. webkit, moz, ms, o), another dash and style name.

            Example: -webkit-text-shadow: 1px 1px 2px black or -moz-text-shadow: 1px 1px 2px black;

– Browser extensions enhance the interactivity features of web pages

– If the browser does not support any rule, it strikes through the rule

– Siebel Open UI CSS files can use browser extension propeSiebel Open Ui theme - Styling with CSS browser extensionsrties and values

We hope you got a fair understanding of CSS. To read more about CSS, click here: Cascading Style Sheet

Now what is Siebel Open UI Theme?

Siebel Open UI theme is a collection of SWT, JavaScript and CSS files used to build user interface. It defines the rules for UI elements like color, font size, style. As delivered Open UI application comes with a small set of themes. But web developers can build custom themes or update vanilla themes as per requirement. As delivered Siebel Open UI themes are characterized by application primary color (Gray or Tangerine) and navigation controls (Tab or Tree structure).

How an user can change a theme in Siebel Open UI application?

Well, to change a theme

– Login into Siebel Open UI Application

– Navigate to Tools > User Preferences > Behavior

– Choose Navigation Control – Tab or Tree

– Choose Theme – Gray or Tangerine

– Logout and Login again to see the new theme

If the new theme is not applied after logout-login, clear all historical data from the browser and reload the application again.

To modify existing theme or create a new theme, you could

– Add new or modify existing Siebel Web template files (SWT)

– Add new or modify existing JavaScript and JQuery

– Add new or modify existing Cascading Style Sheet

To keep this article simple, we will use CSS only to modify an existing theme and create a new Open UI theme. Advanced customization (Add or modify JavaScript, JQuery, SWT files) of Siebel Open UI theme will be discussed in our next article.

Where to keep all custom files like SWT, JS or CSS during Siebel Open UI theme customization?

SWT File:

– It is advisable not to update any out of box SWT file. If you have to modify any out of box SWT file, copy it first and then update it. You keep all custom SWT files under siebsrvr_root\WEBTEMPL\ OUIWEBTEMPL\custom in Siebel server.

– To render user interface, Siebel Open UI looks for SWT file

  • first under the directory siebsrvr_root\WEBTEMPL\OUIWEBTEMPL\custom
  • If not found, then siebsrvr_root\WEBTEMPL\OUIWEBTEMPL
  • If not found, then siebsrvr_root\WEBTEMPL\custom
  • If not found, then siebsrvr_root\WEBTEMPL

JavaScript File:

– Out of Box JavaScript files are located under SWEApp\PUBLIC\files\SCRIPTS\siebel

– Keep all custom JS files under SWEApp\PUBLIC\files\SCRIPTS\siebel\custom

– Like SWT file, do not update any vanilla JavaScript file directly, copy it first and then update it

CSS File:

– As delivered Siebel Open UI CSS files are located under SWEApp\PUBLIC\files folder

– 3rd Party provided CSS files are located under SWEApp\PUBLIC\files\3rdParty

– Place all custom CSS files under SWEApp\PUBLIC\files\custom folder to avoid issues during application upgrade

Now how will you decide that creating a new theme is better option or just modify existing Siebel Open UI theme?

If your new theme slightly differs from as-delivered theme, then modify the existing Siebel Open UI theme. You can copy vanilla CSS files, modify it as per requirement and place it under CUSTOM folder. But if the new theme differs significantly from as-delivered Open UI theme, create new style sheet file/s altogether.

For example, if it is just font size or font color change, modify existing CSS file. But if you want your Open UI application looks like Facebook, build a new CSS file.

Now first we will discuss steps to modify an existing Siebel Open UI theme and then create a new theme.

Steps to modify an existing Siebel Open UI theme:

  1. Identify the styling rules
  2. Modify rules inline and test it
  3. Modify or build the CSS file
  4. Add the CSS file to the theme
  5. Test the modified theme

1. Identify the styling rules

– Use ‘Inspect Element’ browser tool to identify CSS rules and sequence.

– Almost every modern browser has ‘Inspect Element’ tool to verify various elements of web pages.

Example: In Google Chrome, right click on any web page and choose ‘Inspect’ option to see all HTML, CSS, JavaScript objects used to build the web page

– Inspector displays all rules in the order of priority. If a CSS property appears in multiple rules, then the property value from the highest priority rule will be applied. Inspector element strikes through the text to designate that the property is not applied.Siebel Open UI theme customization

2. Modify rules inline and test it

– Use ‘Inspect Element’ developer tool to modify existing rules or add new CSS rules from the browser.

– It enables you to test changes immediately on the browser without modifying the actual CSS file

– Copy all custom CSS rules and check the CSS file name. File name appears under ‘Styles’ tab on top right hand corner.

– Once you refresh the webpage, all inline custom changes will be removed.

3. Modify or build CSS file

– If it is small CSS change, you can modify vanilla CSS file/s directly. You can also copy the vanilla CSS file, paste it in ‘Custom’ folder and update it.

– If you want to create a completely new CSS file,  copy-paste entire set of CSS rules into one text file and save the file with .CSS extension. 

4. Add the CSS file to the theme

– If you modify the vanilla CSS file, no need to define the file in theme.js. You can go to Step 5 to verify changes.

– If it is new CSS file, then you have to register it in theme.js file. You must use an unique id to define the CSS file in theme.js file.

– Register new CSS file using SiebelApp.ThemeManager.addTheme function

Example: SiebelApp.ThemeManager.addTheme(
                     “GRAY_TAB”, {
                             css : {
                             red_tab_theme : “files/theme-red-tab.css”,
                             }, objList : [] });

5. Test the modified theme

– Clear browser cache

– Login into Siebel Open UI application and verify all changes

– Use ‘Inspect Element’ to verify that all new CSS rules have been applied

Next we will discuss how to build a new Siebel Open UI theme altogether.

Steps to build new Siebel Open UI theme:

  1. Create new CSS file/s
  2. Define the new theme
  3. Add the new theme to the Theme List of Values
  4. Verify the custom theme

1. Create new CSS file/s

– You know, if the custom theme differs significantly from as-delivered Open UI theme, it is better to create new style sheet file/s.

– To create the new CSS file, use ‘Inspect Element’ browser tool – add or edit CSS rules inline, test all rules and then copy-paste the entire set of rules into new CSS file.

2. Define the new theme

– Every theme has to be defined in theme.js file. To avoid theme related issues during application upgrade, add all custom themes under \custom\theme.js file.

– Add the new theme using SiebelApp.ThemeManager.addTheme function

– You can can include all custom CSS files as well as vanilla CSS files

Example: SiebelApp.ThemeManager.addTheme(
                     “RED_TAB”, {
                                     css : {
                                               sb_theme : “files/theme-base.css”,
                                               sc_theme : “files/theme-gray.css”,
                                               sn_theme : “files/theme-nav-tab.css”,
                                               sca_theme : “files/theme-calendar.css”,
                                               red_tab_theme : “files/theme-red-tab.css”,
                                               sd_theme : IE8inc
                                               }, objList : [] });

3. Add the new theme to the Theme List of Values

– To display the new theme under Tools >User Preferences >Behavior > Theme, add the theme to the theme list of values

– Navigate to Administration-data> List of values and create a new record with below specification
                                        Type = OUI_THEME_SELECTION
                                        Display Value = Any value of user’s choice
                                        LIC = theme name as it is in theme.js
                                        Parent LIC = NAVIGATION_TAB or NAVIGATION_TREE

– Clear the cache

Open UI theme

4. Verify the custom theme

–  Clear browser cache

– Login into Siebel Open UI application and select the new theme from Tools >User Preferences >Behavior > Theme

– Refresh the application and verify all changes

Siebel Open UI theme customization

This end our sixth module on Siebel Open UI theme.

If you have any question, please feel free to comment below.

Keep in touch, follow TechOneStop on Facebook / Twitter / LinkedIn / Goolge+.

<< Module 5: Manifest File Customization                     Module 7: Debugging in Siebel Open UI >>

Watch our YouTube Video on Manifest File Customization:

Manifest File Customization (Siebel Open UI Training – Part 5)

In this fifth module of Siebel Open UI training series, we will discuss about Manifest File customization. Once your Presentation Model and Physical Render JS files are ready, next step is to embed these JS files with Siebel objects like applets, views or screens. In our last couple of modules, we have discussed about customization of Presentation Model and Physical Render.

After you complete this module, you will know

– What is Manifest File

– It’s role in Siebel Open UI application configuration

– Manifest File Customization steps

So lets start our discussion with Manifest File definition.

What is Manifest file in Siebel Open UI?

In Siebel Open UI, Manifest file identifies the JavaScript files that must be downloaded from Siebel server to client machine to render user interface like screens, views or applets.

Here we will discuss how to configure manifest file on Siebel Open UI There is a difference in manifest file customization between and prior version of Before, there were two manifest files located under ../siebsrvr/OBJECTS.

core_manifest.xml  contains the rendering keys for vanilla application

custom_manifest.xml contains custom rendering keys

For any addition or deletion of PM or PR files, you had to update custom_manifest.xml file.

But from Siebel Open UI and onward, you don’t modify these two manifest files any more. You will configure manifest file from client itself without scripting. This is a major improvement that Oracle has introduced from Siebel Open UI IP 2013 onward.

Steps for Manifest File Customization:

1) Verify Presentation Model and Physical Renderer JS files include Define method

2) Register all custom JS files

3) Configure Manifest Administration

4) Verify customization

Note: All these steps are applicable from Siebel Open UI onward.

Step 1: Verify Presentation Model and Physical Renderer JS files include Define method

– You can use any JavaScript editor to open custom PM and PR JS files and verify ‘Define’ method is declared or not.

– Define method should include the file name with relative file path and without .js extension. You will use the same file path to register the JS file in next step.

Step 2: Register all custom JS files

– Log in to Siebel Open UI application and navigate to Administration – Application > Manifest Files

– Query for the custom JS files on ‘Manifest Files’ view

If not available, create a new record to register the JS file. File name must be same as ‘Define’ method but with .js extension.

Step 3: Configure Manifest Administration

– Associate the JS files with Siebel Open UI objects like Applet, View, Screen

  • Navigate to Administration – Application > Manifest Administration and create new UI object. It will tell Siebel Open UI engine to download all JS files when that particular object is loading on UI.
  • Every UI object has three parameters – Type, Usage Type and Name.
  • By default all UI objects are active. To inactivate any particular object, mark ‘Inactive Flag’ as ‘Y’.

– Configure the group under ‘Object Expression’ tab

  • It decides how to download JS files and in what sequence
  • You can write simple or complex expression using AND/OR operators

– Specify the files

  • If you have added more than one expression under ‘Object Expression’ tab, then make sure you have selected the correct expression.
  • Click on ‘Add’ button on the ‘File’ tab to get the file list
  • Query the file name and click OK to add it with Siebel object

Step 4: Verify Customization

– Do ‘Clear Cache’ and reload the browser to verify all changes

– You can use browser tool ‘Inspect Element’ to see all files have been downloaded properly or not.

You may face errors on the Step 4 – Verify Customization.
But don’t worry!! we will discuss about debugging techniques in our last module – Debugging in Siebel Open UI.

This ends our Manifest File Customization module.

However we would like to share an interesting question that one of our readers faced in Siebel Open UI interview. Question was ‘how does Siebel Open UI behave when custom manifest record matches with vanilla manifest record?’

If the custom manifest record and vanilla manifest record have same values for Type, Usage Type and Name fields on UI object applet, Siebel Open UI gives priority to custom manifest. If you want to download all files from both vanilla manifest and custom manifest, then either add all custom files with vanilla manifest record and delete custom manifest or add all files with custom manifest record.

There are few exceptional cases as well, we will discuss those in later module.

To know more about Siebel Open UI interview question, read our article: Siebel Open UI Interview Questions

Also you can take our Siebel Open UI quiz – Siebel Open UI Quiz 

If you have any question about Manifest File Customization, Please feel free to comment below.

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SBL-DAT-00323: The method IsPortableUIMode is not supported

The method IsPortableUIMode is not supported on Business Service ‘Web Engine State Properties’ (SBL-DAT-00323).


This error pops up when users try to login into Siebel Open UI application without setting parameters properly.

How to fix:

To fix this issue, you set ‘EnableOpenUI’ and ‘HighInteractivity’ parameters’ values to TRUE.

Steps to set parameter values:

  1. Login into Siebel application as an Administrator
  2. Navigate to Application-Server Configuration and select the server on Servers view
  3. Query for the Application Object Manager (AOM) component on Component view for which you want to enable Siebel Open UI
  4. In the Component Parameter view tab, query below two parameters and set values as ‘TRUE’
    EnableOpenUI = TRUE
    HighInteractivity = TRUE
    For dedicated client, set these two parameters in the client cfg file.
  5. Logout from the application and restart the Siebel Server

Now you should be able to login into Siebel Open UI application with out any error.

If you still face the same error, please let us know.

Do you have any question? Please feel free to comment below.

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