Unleash Technology

What is Analytical CRM

We know that there are three types of CRM applications – Operational CRM, Analytical CRM and Collaborative CRM. In our previous post we have discussed about Operational CRM. Here we will talk about what is Analytical CRM, its key features and benefits. Let’s start our discussion with an example. Imagine a scenario where a company knows what customers want to

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5 Best Cloud Based Free CRM Software For Small And Medium Business

A company without CRM is like fish out of water – continuous growing competition, high customer attrition rate and frequent change in customers’ buying trends are most common challenges for an organization to sustain and grow further. CRM is the only solution for an organization to nurture existing contacts properly and capture new customers. But it is really tough for

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What is Operational CRM

CRM or Customer Relationship Management software enables organizations to manage their relationships with customers. It helps to retain existing customers, acquire new customers and analyze customer data. There are mainly three types of CRM applications – Operational CRM, Analytical CRM and Collaborative CRM. Here we will discuss about what is Operational CRM. What is Operational CRM? Operational CRM streamlines the

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Types of CRM – Operational, Analytical, Collaborative

In continuously growing competitive market, it is very much important for a business to share right information to the right person at the right time, otherwise business will lose its opportunities to sale products or services. Customer Relationship Management software is the only solution that can help business to communicate with prospects or customers properly. For any CRM application, primary goal

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