Unleash Technology

Importance of Customer Loyalty – 9 Benefits That Every Business Loves

Now you know what is customer loyalty and little bit about its benefits. In this article, we will discuss more about ‘Importance of Customer Loyalty‘. Yes, it’s true that… Investments in customer loyalty and engagement are booming. It is expected that the loyalty management market will grow from $1.4 Billion in 2015 to $4.0 Billion by 2020. (Source: PR Newswire)

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Is Siebel Open UI developer friendly CRM application?

You know: Siebel Open UI is browser and device independent Siebel client. It has better user friendly and flexible interface than traditional Siebel application. Even you can modify existing Open UI theme/s or add custom theme/s as per business need. But… Is it developer friendly CRM application too? Thanks to John for asking this question on our Facebook page ‘TechOneStop‘.

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What is Collaborative CRM? How does it help to build Collaborative Strategy?

In our last couple of articles, we have discussed about Operational CRM and Analytical CRM. Here we will discuss about 3rd type of CRM applications – Collaborative CRM and its importance to build a collaborative strategy.First let us see what do we mean by collaborative strategy and why it is important for an organization. What is collaborative strategy? Collaborative Strategy

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YouTube Linked Comment – why I can’t reply?

Have you seen ‘LINKED COMMENT‘ in YouTube? Few days back, one of our readers asked us a question – ‘What is YouTube Linked Comment? Why can’t I reply on all linked comments?‘ Well, before discussing the solution, let me give you brief background about our reader’s situation. Our reader has a popular YouTube channel with 50+ videos. He has noticed

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What is Analytical CRM

We know that there are three types of CRM applications – Operational CRM, Analytical CRM and Collaborative CRM. In our previous post we have discussed about Operational CRM. Here we will talk about what is Analytical CRM, its key features and benefits. Let’s start our discussion with an example. Imagine a scenario where a company knows what customers want to

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Siebel Open UI Interview Questions and Answers

Here we have listed down few frequently asked Siebel Open UI interview questions that you could face in an interview. Siebel Open UI Interview Questions: 1. Benefits of Siebel Open UI over Siebel HI application     Click on the link for ans: What is Siebel Open UI and its benefits   2. How does Siebel Open UI architecture differ from traditional

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