Category: Discussion Forum

5 Best Cloud Based Free CRM Software For Small And Medium Business

5 Best Cloud Based Free CRM Software For Small And Medium BusinessA company without CRM is like fish out of water – continuous growing competition, high customer attrition rate and frequent change in customers’ buying trends are most common challenges for an organization to sustain and grow further.
CRM is the only solution for an organization to nurture existing contacts properly and capture new customers. But it is really tough for a small or medium organization to spend a good amount to setup CRM application.

So what is the best solution?

Best solution is, choose free open source CRM to solve these business challenges. But there are lots of free open source CRM software with rich functionalities and number of such free CRM applications is continuously growing which is bit confusing for an organization to choose the right CRM for business. You could read our article on how to choose the best CRM for your organization.

Here we will discuss best 5 cloud based free CRM applications which could be life saver for a small or medium organization.

There are many open source CRM applications available in the market but not all of them are cloud based free CRM, for example Vtiger is free when it is installed locally but cloud version is paid. But we know, time and infrastructure, both matter for an organization, especially if it is SME. In case of cloud based CRM software, an enterprise does not need to spend any money for infrastructure, also application customization is real quick and easy task. There are many other benefits for cloud based CRM over on premise CRM but these are the main two reasons for which we suggest a SME to go for cloud based free CRM software.

Top 5 Cloud Based Free CRM :

Bitrix24

free open source CRMMost of the CRM applications with free basic plan allow only couple of users to have free account but Bitrix24 allows 12 users to create free account with 5 GB space. That is likely enough for a small or medium business to get start.

Free Bitrix24 account comes with unbelievable features–
– CRM includes almost all major business requirements like sales automation, contact management, quote management, business rules automation, invoicing, reports and sales funnel, direct email or call to clients from dashboard, integration with third party applications. It has mobile app for iOS and android to browse client records, create quotes, verify product catalog.
– It provides inter company social networking with ‘Like’ button, instant chat facility, computer telephony integration, photo and video sharing capability. It also includes employee motivational tools like badges, awards to show appreciation towards co-workers.
– It provides 5 GB free space for online file storage and document collaboration. There is no other CRM right now that provides 5 GB space with free plan. Also users can create or edit documents in Bitirx24 without any office suite.
– It has built in task and project management capability as well. Task can be created for oneself or assigned to colleagues, task report helps upper management to understand how much time an employee spends on a particular task.
Overall Bitrix24 is an application that helps an organization to run from one place.

Free account limitations:
12 users
5 GB storage
No record limit

Zoho CRM

cloud based free CRM software

Zoho is well-known CRM application with great features. It has web apps for almost everything that a SME needs like CRM, email integration, file sharing, social networking. It’s free edition allows an organization to create 10 free accounts with 1 GB space and limited functionalities but all these are sufficient for a small or medium company to generate leads, manage contacts and increase revenue.


Here are the few important features that Zoho CRM free edition provides:
– CRM includes almost all important features that an enterprise needs like sales force automation, marketing automation, lead management, contact management, quote management, live chat and email, tasks and activities handling, business rules and workflow management.
– It provides 1 GB space to an organization as document library. It can be used for file/folder sharing and documents attachment with file versioning capability.
– Zoho can be easily integrated with social networking sites like Twitter / Facebook or other Zoho apps like Zoho Projects, Zoho SalesIQ. It can be synchronized with various Google apps as well like Google calendar, Google contacts. Also it provides web to lead and web to contact form facilities to capture leads or contacts in web forms.

Free account limitations:
10 Users
1 GB space
No record limit

Insightly

free CRMInsightly CRM free edition grants 2 free accounts per organization with 200 MB storage. It includes almost all basic CRM features like Contact Management, Project Management, Task/Event/Calendar Management, Opportunity Management, Social Networking, Reporting, Email Integration. It provides the capability to import contacts from Gmail or Outlook or a simple spreadsheet.

Main drawbacks of Insightly CRM Free plan – it limits to store only 2500 records and allows to create 8 custom fields. Also its free plan does not include email marketing. But if these limitations are acceptable and want a simple way to start CRM, it is worth to give a try.

Free account limitations:
2 Free users
2500 records
200 MB free storage

Capsule

CRM Free

Capsule CRM is another lightweight and user friendly CRM application. Its free version provides very basic CRM functionalities with 2 free user accounts and 10 MB file storage. Beside CRM functionalities like contact management, opportunity management or task management, it has an unique feature called List. List uses filtering criteria based upon any possible options in CRM like name, updated on, type or status to group similar kind of contacts or opportunities or cases. With CRM object navigation bar at the top, there is a text link bar as well to bookmark contacts, cases or opportunities that you have accessed recently. Though it has good integration capability with other third party applications, free version has very limited integration features. Another drawback with free plan is that it allows to store only 250 contacts with unlimited opportunities and unlimited cases.

Free account limitations:
2 free users
10 MB storage
250 contacts with unlimited opportunities and cases


Really Simple Systems

cloud based free CRMReally Simple Systems CRM is really simple application with great functionalities like Sales automation, Contact Management, Opportunity Management, Task and Activities handling, Reporting. It’s free edition allows 2 users to have free account and 100 MB file storage. It also includes integration with KashFlow and SageOne accounting applications, custom reports, custom fields on all objects.
Drawbacks: Free plan supports only sales automation, not marketing automation or customer service management. Also it limits to create only 100 accounts with unlimited contacts, tasks and opportunities.

Free account limitations:
2 Free users
100 MB storage
100 accounts with unlimited contacts, activities and opportunities

Conclusion

There are many other cloud based free CRM applications as well like Podio, Clevertim, Raynet, Highrise, FreeCRM. But free edition of these CRM applications have more limited features like Podio does not include user management facility, Clevertim has no file storage and FreeCRM is free for 1 year only.
CRM market is ever changing and highly competitive place, so it is really tough to tell which one is best cloud based FREE CRM. But we can easily decide best CRM application for an organization.

Though we have listed down 5 cloud based free CRM applications here, we highly recommend an organization to try Bitrix24 and Zoho CRM.
If you want to know which FREE CRM suites for your business most, please contact us to get free quote.

Did we miss to mention any other great free CRM application here? Please write it below.

To know more, follow ‘TechOneStop on Facebook / Twitter / LinkedIn / Goolge+ or join our website as follower.
Sharing is caring, so please share this article with your friends.

<< How to choose best CRM software for your business

How to remap or reassign keyboard keys

Why do we need to reassign keyboard keys? Well, there could be many reasons behind keyboard remapping. It may be any particular key of your keyboard is broken or you want to assign more useful functions to less used keys or to meet any other purpose, good news is that, keyboard remapping is quick and easy task.
There are several ways to reassign keyboard keys, like direct windows registry update, using open source software. Directly Windows registry update is not an easy task but there are many free tools which provide user friendly interfaces to remap keyboard and update Windows registry. One of such utilities is SharpKeys, it allows Windows to remap one key to another key. To download SharpKeys, click here. 
Once it is downloaded, click on the sharpkey.exe file to install and open it. 

Follow below steps to reassign keyboard keys:
Step 1: Click on ‘Add’ button that will open ‘Add New Key Mapping’ window to remap keyboard keys 


Step 2: Now choose the key from ‘From key’ column (left hand side) that will be mapped and ‘To Key’ column (right hand side) on which ‘From key’ will be mapped. You can type the key directly from keyboard also. To do so, click on ‘Type Key’ button under ‘From Key’ column and press the key from keyboard, do the same thing for ‘To Key’ also. Then click on ‘Ok’ button to close the ‘Add New Key Mapping’ window.


Step 3: Now you will see that ‘From Key’ and ‘To Key’ are listed on SharpKeys main window. If you want to do key mapping for more than one key, repeat Step 1 and 2. Once keyboard mapping is completed, click on ‘Write to Registry’ button to register all changes on windows registry. 
It will prompt successfully registered message but to see changes, you need to restart your system.

What if you want to revert your changes? No problem at all. Open SharpKeys and delete the mapping that you do not want any more. Once the mapping is deleted, again click on ‘Write to Registry’ button to save all changes and restart your system. Your key will behave as it was before mapping.

Limitation of SharpKeys:
– It does not allow to swap two keys with each other – for example, you can not have F1 and F2 swap places, it makes the utility unstable.
– It does not support to map multiple key presses to one key- for example, ctrl + c is mapped to F3
– Hardware limitation, it works best with US keyboard on Windows platform
Despite above limitations, SharpKeys is very useful utility to reassign keyboard keys. There are many other software as well, we will discuss those in our next post. 

Need any help!
Please feel free to comment here or write us [email protected].
To know more, follow ‘TechOneStop‘ on Facebook / Twitter / LinkedIn / Goolge+ or join our website as follower.

Sharing is caring, so please share this article with your friends.

Policy Breach Notice: We are no longer detecting PII being passed to Google from the account

Recently one of our readers has received an email from Google AdSense Publishers with subject line ‘Policy Breach Notice‘.

As email didn’t give him enough information to clear his doubt, he dropped us email asking more information. He also mentioned that he didn’t receive any prior email regarding policy breach violation.

Email looks like below:

Dear Publisher,

We have now verified that we are no longer detecting PII being passed to Google from the account(s) under your control.

Thank you for helping to resolve this matter.

Regards,
The Google Policy Team

After our small research, we got to know that this problem is not with our particular reader only. Many of our readers have received the same email.

What is PII and how it is related to Policy Breach Notice?

PII stands for Personally Identifiable Information. To protect your account, Google AdSense policies mandate publishers not to pass any data to Google that may be recognized as Personally Identifiable Information. If any publisher does so, Google sends a notification email with subject line ‘Policy Breach Notice’ first to fix the issue. Once the affected publisher fixes the PII issue, Google sends the above email.

As you didn’t not receive any prior email to fix the PII issue, we think Google AdSense has sent this email by mistake.

However we have asked the question to Google also to give more information. If we receive any update, we will share it with you all.

So don’t worry and keep blogging !

*** Updated on 6th March, 2015: We told you that the mail must be sent out by mistake. Today we have received an email from Google asking for an apology for sending erroneous email. Probably you have also received the same email.

If you have any question about ‘Policy Breach Notice‘, Please feel free to comment below.

Keep in touch, follow TechOneStop on Facebook / Twitter / LinkedIn / Goolge+.

Also read: YouTube Linked Comment – why I can’t reply?

How does OLX or Quikr make money

How does OLX or Quikr make moneyQuestion (posted by Rann):
“I am a regular visitor of Techonestop.com and like it very much. I would like to ask a question on discussion forum: How does OLX or Quikr make money ?

Answer (posted by TechOneStop):
First of all, thank you Rann for posting your doubt on our discussion forum. This is in fact a good question.
OLX or Quikr does not charge anything from us for posting ads, then how they earn money?
Well, though they do not charge anything from us, there are many other ways to earn revenue.

1. AdSense Ads / Google Ads:
OLX, Quikr or any other eCommerce sites get huge traffic flows every day and millions of unique visitors every month. So displaying AdSense ads on every page gives a decent amount of money.

2. Sponsored Ads / Banners:
Beside AdSense ads, Quikr or OLX sells its website space to various enterprises to display their ads or banners, just like AdSense ads. Difference from AdSense is that sponsored ads are completely controlled by these eCommerce sites, there is no revenue share with 3rd parties.

3. Premium Ads:
If you want your products or services to make more visible or reach out more viewers to sell it faster, then premium ad is a good option. Quikr provides two type of premium ads – Top Of Page and Urgent. A ‘Top Of Page’ ad costs you more than ‘Urgent’ as Quikr shows this kind of ads at the top of each ad category highlighted in blue. It helps to get more visibility than Urgent ads. Urgent ads are indicated by a green star before ad title. To display premium ads, Quikr charges you depending upon product category, type of premium ads.

These are the main three sources of making money for any eCommerce site.
If you want to share anything on How does OLX or Quikr make money, please feel free to comment here.

To know more, follow ‘TechOneStop‘ on Facebook / Twitter / LinkedIn or join our website as follower.

What is ‘Where 1=1, 1=2’ in Oracle SQL?

Question (Posted by Michael using Contact Form under ‘Contact US’ page):
What is the purpose of using where 1=1 and 1=2 in Oracle SQL?

Answer by TechOneStop:
Hi Michael, thank you for posting your question on our discussion forum.
In Oracle database, where 1=1 means true and 1=2 means false because 1 is never equal to 2 🙂
You could use any number like 2=3 or 3=3, only thing that matters here is both numbers are same or not. 
Let us give you an example. Suppose we have to create a table (table_b) same as another table (table_a) but do not want to copy any record from table_a, only table structure will be same for both tables. Here we can write query like below:
CREATE TABLE TABLE_B AS SELECT * FROM TABLE_A WHERE 1=2;
– This will create table_b same as table_a without copying records from table_a, only table description will be copied to table_b.

Now if we want everything from table_a will be copied to table_b, write query like below 
CREATE TABLE TABLE_B AS SELECT * FROM TABLE_A WHERE 1=1;
– This will copy table structure, all records from table_a to table_b.

Even you could use string also like ‘tech’ = ‘techonestop’ or ‘tech’=’tech’. You could use ‘where 1=1’ or ‘1=2’ in any query like SELECT COUNT(*) FROM TABLE_A WHERE 1=2; 

Please let us know if it was helpful. If you want to add more information, please feel free to comment here.

What is Caret Browsing ( or Caret Navigation) ?

Have you heard about Caret Browsing? This is quite old technical term but if you are not keyboard savvy person, you would not be familiar with caret browsing or caret navigation.
Like most of the people, you probably use mouse to select text on a webpage during internet browsing and just for typing purpose, you use keyboard. But what would you call it, if you can select text on a webpage by using keyboard only? This is what we call as called Caret Browsing or Caret Navigation where a caret (also known as ‘text cursor’ or ‘text insertion cursor’ or ‘text selection cursor) is used to navigate within webpage, same as Microsoft Word. But this feature is not supported by all browsers, Internet Explorer and Mozilla Firefox support Caret Browsing.
To enable or disable Caret Browsing on a webpage, just press ‘F7’ function key. It will prompt you to turn Caret Browsing on, press ‘Yes’ and Caret Browsing will be enabled. Now you can use various navigation keys on your keyboard including ‘Home’, ‘End’, ‘Page Up’, ‘Page Down’, 4 arrow keys to select text, hold ‘Shift’ key and move the caret to select multiple lines. Almost it looks like a cellphone browser, quite useful when you are using laptop touchpad rather than a mouse.

To enable caret browsing in Internet Explorer and Mozilla Firefox:
– Press F7 function key and then click ‘Yes’ on the popup window

What is Caret Browsing - techonestop.com


– To enable Caret Browsing for new window and tabs (only for Internet Explorer), click on ‘Tools’ (‘Gear’ icon on top right hand corner), go to Internet Options > Advanced and mark the check box ‘Enable Caret Browsing for new windows and tabs‘ true.

Caret browsing - techonestop.com

To disable Caret Browsing, press F7 again. If the checkbox ‘Enable Caret Browsing for new windows and tabs‘ is marked, uncheck it.

For more updates on recent activities, follow ‘TechOneStop‘ on Facebook / Twitter / LinkedIn or join our website as follower.